Cancelling your vacation plans in the U.S. and choosing a Canadian ‘staycation’ instead? You’re not alone. Many travellers are shifting their focus to explore Canada or the rest of the world instead. But whether your plans take you across the country or abroad, protecting your travel investment is more crucial than ever – and TuGo® offers money-saving travel insurance solutions designed just for you.
Who is TuGo? TuGo is a proudly Canadian travel insurer. For over 60 years TuGo has been an innovator in travel medical insurance dedicated to Canadian’s needs. Passionate about helping you have better experiences – while providing top-rated claims assistance and customer service – TuGo innovates to deliver what you need when you need it.
TuGo Worldwide Excluding USA Emergency Medical Insurance Plan
No one ever plans to need medical care while away, but if you do experience a misadventure on your trip, Emergency Medical Insurance covers hospital and doctors’ fees, prescriptions, emergency dental care, and even the return of an accompanying pet.
TuGo offers a money-saving solution when you travel but aren’t planning to visit or transiting through the US: the Worldwide Excluding USA Emergency Medical Insurance Plan. This plan provides comprehensive coverage —but at a much lower cost, giving you the freedom to travel the world without breaking the bank.
Go online here for plan detail and rates for those age 59 and under, and those 60 and over.
Concerned about your pre-existing medical condition? If you choose a Travel within Canada Plan there is no stability requirement. For Worldwide & Excluding USA Plans there is a 7-day stability period for trips of 35 days and less if you are 59 or under. If you are aged 60 to 74 years, there is a 180-day stability period, and if you are aged 75 or older there is a 365-day stability period. (For more on travelling with a pre-existing condition read this).
With TuGo, travellers receive, complimentary extra support
When you buy travel insurance, it’s important to look at what is covered and what is included – beyond just looking at the price. At TuGo you get great coverage and these complimentary extra support features too
TuGo Emotional Support
If you’re experiencing emotional trauma, personal hardship, family issues, work-related issues, relationship problems, grief, or other complex emotional needs while travelling, visiting, or studying abroad, you can simply call the global toll-free number in your TuGo policy declaration email to receive 24/7 confidential and professional support. You will be connected with a registered psychiatrist, psychologist, or counsellor over the phone. The service is strictly confidential.
MyFlyt
MyFlyt™ takes the frustration away from your flight delay by providing instant access to an airport lounge pass or a cash payout if your flight’s delayed for 2 or more hours.
TuGo Medicine
If you’re looking for an alternative to a clinic or hospital to have a common medical issue diagnosed and treated, TuGo Telemedicine offers expert care by phone. Within an hour you can receive a recommended treatment; and if needed, a resulting prescription will be sent instantly to a pharmacy near you—all without leaving the comfort of your room, vacation rental, or RV!
myTuGo
Access the self-service claims service with live status tracking, extend your coverage or update your information! Check out this video to see how it works.
Emergency Assistance Team
TuGo’s dedicated, multilingual team ensures you get the help you need, when and where you need it. In fact, they’re available 24 hours-a-day, 7 days-a-week to assist you, or your family, in the event of a medical emergency. And you can get support in 27 languages.

Enjoying your staycation with friends and family?
TuGo also offers a special family and friends’ rate for up to two travellers 59 years or under and up to six children. Children must reside with their parents, be under age 21, or up to age 25 if full-time students. No age limit applies for children with cognitive, developmental, or physical disabilities.
Enjoy your travel with TuGo travel insurance from SBIS
At SBIS we understand your needs and are enthusiastic about helping you have the travel insurance protection you can count on. Ready to shop TuGo now? Just click here.
If you just want some helpful advice or other travel insurer options including Manulife, Blue Cross and Destination Travel, we’re here when you need us. Give us a call at 416.601.0429 or 1.800.667.0429 toll-free. We’ll help you navigate your options and find the best plan for your needs.



