At SBIS, we know you want travel insurance coverage that best fits your budget and your needs — and you want an insurance provider you can trust. Whether you are travelling for a few days out of province, for vacation or business internationally, or have visitors arriving for an extended stay in Canada, you need to make decisions about travel insurance. We are a travel insurance broker who can meet all your needs, and that’s why offer TuGo as a great provider for even more choice!

Who is TuGo?

Trusted by travellers for 60 years, TuGo is an innovator in the travel medical insurance business. Their dedication to travellers has made them one of Canada’s top travel insurance providers and one of “Canada’s Best Managed Companies.” TuGo understands customers’ needs and is passionate about helping them have better experiences, providing top-rated claims assistance and customer service.

What do they offer?

TuGo offers products and services that are easy to use and go beyond financial protection. They promise to help however they can when things go wrong or when you just want some helpful advice — and they deliver what you need when you need it.

TuGo’s Traveller programs include many products.

Emergency Medical Insurance (single trip and annual multi-trip):

While provincial healthcare covers hospitalization, coverage can be limited outside your home province. If you’re travelling in another province or country, the protection of your provincial healthcare plan will not be in place. If you have a medical emergency while you are travelling, you will be responsible for arranging care — and paying for it out of pocket, too. From ER fees to ambulance transportation (ground, mountain, or sea), to dental services and more, TuGo Emergency Medical travel insurance will cover costs that provincial healthcare won’t.

In addition, you get 24/7 emergency medical assistance. If an accident happens on your trip, the TuGo multilingual emergency medical team is available to you and your loved ones at any time. Unlike other brands, TuGo never contracts out services. They will coordinate care for you so you can travel with confidence.

You can enjoy savings and flexibility for the whole family! A Multi-trip Annual Worldwide Medical plan saves you money and protects you within Canada and abroad for travel medical emergencies. And with a family plan, you have the flexibility of travelling together or separately.

Trip Cancellation & Interruption (single and annual multi-trip):

You can plan a trip, but it’s impossible to predict if there will be a natural disaster, a pandemic, the death of a loved one or even a job loss. Trip Cancellation & Trip Interruption reimburses your pre-paid travel costs when an unexpected event means you must cancel your trip before you leave, or your trip is interrupted and needs to be cancelled after it has begun.

Trip Interruption (single and annual multi-trip):

You may be sure you will not cancel your travel plans, but if something happens while you’re already away, Trip Interruption insurance will reimburse your travel costs if your plans are disrupted.

Accidental Death & Dismemberment (single and annual multi-trip):

Accidental Death & Dismemberment (AD&D) insurance protects your estate and beneficiary in the unfortunate event of your death or dismemberment while you are travelling.

Non-Medical Package (single trip only):

If you don’t need emergency medical travel insurance coverage, you can select TuGo’s Non-Medical package to protect you for a missed flight, lost baggage, and more.

All-Inclusive Holiday Package (single trip only):

The TuGo All-Inclusive Holiday Package is a travel plan that protects you for medical emergencies as well as everything covered in the non-medical package.

Visitor to Canada Insurance:

Visitors will want to get travel insurance coverage before arriving in Canada because Canada’s healthcare system will not cover them. Accidental dental and medical costs can be expensive.

Why we chose TuGo

Why They Chose TuGo

TuGo sponsored 4 adventurers, Shira, Amanda, James, and Noah on their once in a lifetime expedition to the remote east coast of Baffin Island. They were covered with Emergency Medical travel insurance with Sports & Activities Coverage add on to ensure they were protected while away. Hear what they have to say.

TuGo offers a range of optional coverage including

  • Cancel For Any Reason, ideal for travellers who need flexibility. Purchase within 5 days of booking the trip so you can cancel for a reason not already listed as a covered risk in the policy and be reimbursed up to 50% of the pre-paid, unused non-refundable travel costs—as long as you cancel 5+ days before the departure date.
  • Baggage Insurance Available is an add-on option to a Single Trip plan or package, and for Canadian residents travelling outside of their home provinces and visitors to Canada. It provides payment for lost, damaged, destroyed, or stolen baggage and personal effects, anywhere in the world, on water, land or in the air, coverage for stolen currency due to theft or robbery and payment for personal necessities if your baggage is delayed.
  • Rental Car Protection is an add-on optional coverage to a Single Trip plan or package and is perfect for Canadian residents and visitors to Canada. You can protect your rental vehicle against damage or loss whether you’re travelling in the next province or abroad.

And TuGo aims to make your travel easier and a better experience.  They make it convenient to manage your travel insurance online using your computer, mobile or tablet with mytugo.com

Ready TuGo?

Discover TuGo travel insurance today by calling us at SBIS 1-800-667-0429 or 416-601-0429. Our business hours are Monday to Friday 8:45 a.m. – 4:45 p.m. eastern time.